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At Glamnest Essentials, we prioritize your satisfaction and aim to deliver high-quality, natural personal care products with love and care. However, due to the nature of our products, we have specific guidelines regarding refunds and replacements.

Eligibility for Refunds & Replacements

We offer refunds or replacements only under the following conditions:

  • The product delivered is damaged, defective, or incorrect.

  • The product is unopened, unused, and in its original packaging.

  • You contact us within 48 hours of delivery with valid proof (photos or videos).

Non-Eligible Cases

We do not accept refund or replacement requests if:

  • The product has been opened, used, or tampered with.

  • The request is made after 48 hours of delivery.

  • The damage was caused due to improper handling after delivery.

Process for Refund/Replacement

  1. Email us at support@glamnestessentials.com with:

    • Order ID

    • Photo/video proof of the issue

    • Brief description of the problem

  2. Our team will review your request within 2–3 business days.

  3. If approved, we’ll process a replacement or refund to your original payment method within 7–10 business days.

Important Notes

  • Refunds are not provided for change of mind, personal dislike of fragrance/texture, or allergic reactions due to individual skin sensitivities. We recommend patch testing before use.

  • Shipping charges (if any) are non-refundable unless the return is due to our error.

  • All rights reserved by Glamnest Essentials. Any disputes will be handled exclusively in Jaipur.

Contact Us

For questions, reach us at:
📧 support@glamnestessentials.com